Customer Relationship Marketing

Like most companies you probably have an extensive list of customers, prospects and enquiries. This hugely valuable resource is often under-utilised. Synergy Connections can contact your customer list - or a portion of it - to generate additional sales opportunities for your company. Working under your company name, we can establish the customers current situation which will provide valuable insight into your market.

We can contact lapsed customers - those that have not made a purchase for a year or more - and get us to discover reasons why they have not recently been in touch. This can help you to re-establish contact with the company, especially if the decision maker has changed, and can also help identify competitors and changes in the market.

All calls made will have notes recorded, giving you valuable information about your customers. At the end of the project these will be returned to you, along with updates to contact names, addresses and other details so that your internal customer lists will be up to date.